Jobs
Senior Finance Transformation Manager (f/m/d)*
Parloa
Accounting & Finance
New York, USA
USD 140k-190k / year
Posted on Jul 3, 2025
YOUR MISSION:
We are looking for a highly motivated Senior Finance Transformation & Systems Manager to join our team and help drive operational excellence across our global finance function. This role will focus on streamlining processes, implementing automation, and building scalable systems and analytics that empower all finance teams to operate more efficiently and make data-driven decisions.
IN THIS ROLE YOU WILL:
Finance Systems Strategy & Roadmap
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Collaborate with Finance (Accounting, FP&A, Treasury) and cross-functional stakeholders (RevOps, BusOps, Data, Engineering, etc.) to develop and maintain the strategic roadmap for Finance systems, identifying high-impact opportunities for automation, scalability, and innovation.
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Define and track OKRs for finance systems projects, ensuring alignment with organizational goals and measuring success through outcomes and performance improvements.
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Evaluate new tools, modules, and system capabilities to support growing operational complexity and future business needs.
Process Improvement & Automation
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Analyze existing Finance workflows to identify inefficiencies, redundancies, and manual pain points.
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Propose and support implementation of automation solutions to optimize processes across Revenue, Accounting, FP&A, AP/AR, Procurement, and more.
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Partner with technical teams to ensure scalable, well-integrated solutions that meet both user and compliance needs.
Analytics & Reporting Enablement
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Drive the development of standardized, cross-functional reporting through tools like Tableau to support real-time, data-driven decision-making.
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Work with internal analytics and data teams to centralize finance data and improve data integrity and accessibility.
Cross-Functional Collaboration
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Serve as a key liaison between Finance, IT, Sales Systems, RevOps, and HRIS to coordinate systems projects, ensure clear communication, and deliver projects on time.
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Translate business requirements into clear system specifications and ensure finance teams are enabled through proper training and documentation.
AI & Innovation
- Contribute to embedding AI and machine learning tools into finance workflows where relevant, particularly in repetitive tasks or analytics-heavy functions.
WHAT YOU BRING TO THE TABLE:
- Minimum Bachelor's degree in Accounting, Finance, Business Administration, Business Informatics, or any other related field. An MBA or relevant professional certification (e.g., CPA, CFA, WP/StB) is preferred but not a must.
- Minimum of 4+ years of experience in Finance or Inhouse Consulting or Data/Engineering, with a focus on financial systems, process improvement, and transformation.
- Prior experience in supporting fast growing scale-ups to achieve
- Strong understanding of financial systems and processes especially Accounting, with experience in implementing new systems and processes.
- Demonstrated experience in defining strategic roadmaps or OKRs, particularly for ERP/finance systems
- Familiarity with NetSuite or similar ERP systems; experience with implementation or module optimization is a plus
- Proficient in BI/analytics tools like Tableau, Looker, or Power BI
- Excellent project management and cross-functional coordination skills
- Strong understanding of finance processes (Order-to-Cash, Procure-to-Pay, Record-to-Report)
- Experience working in tech/SaaS, high-growth, or matrixed environments is a plus
WHAT'S IN IT FOR YOU?
- Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Competitive compensation and equity package.
- Access to a training and development budget for continuous professional growth.
- Regular team events, game nights, and other social activities.
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in our Berlin, Munich or New York office on certain days.
- Germany specific benefits:
- Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches.
- Flexible working hours, 28 vacation days and workation opportunities.
- US specific benefits:
- A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.
- Flexible working hours, unlimited PTO, and travel opportunities.
- ClassPass membership, Nilo Health, Health insurance, weekly sponsored office lunches.
Your recruiting process at Parloa:
Recruiter video call → Meet your manager → Challenge Task + Expert interview(s) → Bar Raiser Interview
Salary Range
$140,000—$190,000 USD
Why Parloa?
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.